365 Casino's Terms & Conditions —
Know Before You Play

365 Casino is an online betting and gaming platform serving users in Bangladesh and other approved regions. These Terms & Conditions ("Terms") form a legally binding agreement between 365 Casino and any registered user of the platform.

By using the 365 Casino website, mobile app, or any of our other services, you agree to be bound by these Terms and Conditions. We may update these terms at any time, and your continued use of the platform after any changes constitutes your acceptance of the revised terms.

• These terms are available in both Bengali and English. In the event of a dispute, the English version will prevail.
• 365 Casino reserves the right to modify, suspend, or discontinue its services at any time without prior notice.
• If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
• In all matters relating to 365 Casino, the platform's decision shall be considered final.

To create an account at 365 Casino, you must meet the eligibility requirements below. 365 Casino reserves the right to accept or reject any registration application.

• Registrants must be at least 18 years of age. A government-issued ID may be required as proof of age.
• Each person may open only one account. If multiple accounts are found, all associated accounts will be closed.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Citizens of countries where online gaming is prohibited by law are not permitted to use 365 Casino.
• Employees of 365 Casino or their family members are not permitted to participate in certain competitions.
• Any changes to your account information must be reported to 365 Casino immediately.

As part of KYC (Know Your Customer) verification, 365 Casino may request proof of identity, proof of address, or other documents at any time. Failure to submit the required documents may result in temporary account restrictions.

365 Casino supports multiple payment methods, including bKash, Nagad, Rocket, and bank transfer. Minimum and maximum limits may vary depending on the method used.

• The minimum deposit amount is BDT 500. Separate limits may apply for specific promotions.
• Once verified, withdrawal requests are typically processed within 1–3 business days.
• KYC verification must be completed before any withdrawal can be processed.
• Deposits and withdrawals must only be made through payment methods registered in the account holder's own name.
• Receiving or making payments through third parties is strictly prohibited.
• For suspicious transactions, 365 Casino may place payments on hold until the investigation is complete.
• Bonus funds cannot be withdrawn directly; they must first be converted to real balance by meeting the wagering requirements.

365 Casino regularly offers welcome bonuses, cashback, free spins, and various promotions. Each offer has its own terms and conditions that must be followed.

• Each bonus can only be claimed once, unless the promotion's terms state otherwise.
• If the wagering requirements are not met within the specified timeframe, the bonus will be forfeited.
• Certain games or bet types may be excluded from bonus wagering calculations.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• 365 Casino reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is suspected, 365 Casino may investigate the account and void the bonus.

To stay up to date on our latest promotions, visit our Latest Promotions View page. The specific terms for each offer are listed alongside it.

All bet outcomes and game results at 365 Casino are determined fairly using internationally certified technology. Separate rules apply to each section, including Sports Betting, Live Casino, slots, and lottery.

• Once a bet is confirmed, it generally cannot be changed or cancelled.
• If a technical error affects the outcome of a bet, 365 Casino reserves the right to void that bet.
• If an event is cancelled or postponed, 365 Casino will handle the affected bets in accordance with its policy.
• New odds will apply to any bets placed after an odds change.
• All slots and casino games are powered by an RNG (Random Number Generator), ensuring complete fairness.
• Lottery draws are conducted according to a set schedule. For more details, visit Lottery Page View.

The following activities are strictly prohibited to protect the integrity of 365 Casino and the safety of its users. Violations will result in immediate account suspension and potential forfeiture of account balances.

• Creating or operating multiple accounts by the same person.
• Using another person's account or transferring your account to a third party.
• Abusing the bonus system, such as collecting bonuses through multiple accounts.
• Hacking, phishing, or using any unauthorised technical means.
• Harassing, threatening, or spreading misleading information about other users.
• Money laundering or any other illegal financial activity.
• Attempting to influence the outcome of any game through match fixing or any other fraudulent means.

365 Casino believes betting is a form of entertainment, not a source of addiction. That's why responsible gaming is an integral part of our terms and conditions.

• No one under the age of 18 is permitted to use 365 Casino.
• Users can set their own daily, weekly, or monthly betting limits.
• You may request a temporary account break or permanent self-exclusion at any time.
• If you feel that betting is having a negative impact on your daily life, please reach out to our support team right away.

To learn more about responsible gaming, visit our Responsible Gaming View page.

If you have a dispute regarding the outcome of a bet or a payment, please contact the 365 Casino customer support team in the first instance. Most issues are resolved within 72 hours.

• Dispute appeals must be submitted within 30 days of the relevant incident.
• You have the right to appeal against an initial decision made by the 365 Casino customer service team.
• The relevant funds may be temporarily placed on hold while the investigation is ongoing.
• The decisions of 365 Casino shall be considered final and binding.

For any issues, contact our Help Center Visit the page or email us directly.

365 Casino takes the protection of users' personal data seriously. Full details on how we collect, use, and store data can be found in our Privacy Policy.

• 365 Casino does not sell your information to any third party.
• Your information is never shared unless required by law.
• All data is protected by SSL encryption.
• You may request to view, correct, or delete your personal information at any time.

For more information, visit our Privacy Policy Read.

365 Casino reserves the right to amend these terms and conditions at any time. Users will be notified of any significant changes via email or through the platform.

• Updated terms take effect from the date they are published.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The latest version of these terms is always available on this page.
• If you have any questions, get in touch with us support@365casino.wsto contact us.