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365 Casino's Privacy Policy —
Your Data Is Safe With Us

When you use 365 Casino, we value the trust you place in us. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

Your personal information is protected by SSL encryption and is never sold to any third party.

Our Commitment

How We Protect Your Privacy

365 Casino follows internationally recognized security standards to protect every user's data.

SSL Encryption

All your data is protected with 256-bit SSL encryption. Whether it's a login, payment, or personal information — everything is transmitted through encrypted channels.

Never Sold to Third Parties

365 Casino never sells your personal information to advertisers or any other third party. Your data is used solely to improve our services.

Your Control

You can view, correct, or request deletion of your stored data at any time. Your data belongs to you.

Secure Data Storage

All data is stored on internationally certified servers. Regular security audits and penetration testing are conducted to keep your information safe.

Cookie Transparency

365 Casino is fully transparent about which cookies are used and why. You also have the option to disable non-essential cookies.

Marketing Opt-Out

You can unsubscribe from promotional emails or notifications at any time. Manage your inbox exactly the way you prefer.

Contents

This Privacy Policy applies to all users of the 365 Casino website and mobile application. By using the platform, you are deemed to have accepted this policy. If you have any questions, support@365casino.wsto get in touch with us.

1

What Information We Collect

365 Casino collects certain necessary information to provide you with the best possible service. This data comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

We only collect information that is genuinely necessary to operate our services. Collecting data beyond what is needed goes against our policy.

Data Type Example Reason for Collection
Identity Information Full Name, Date of Birth, National ID Number KYC Verification & Age Confirmation
Contact Information Email address, phone number, and physical address Account Registration & Communication
Financial Information Payment Methods, Transaction History Deposit & Withdrawal Processing
Technical Information IP Address, Device Information, Browser Security & Fraud Prevention
Usage Data Game History, Betting Patterns Service Improvement & Responsible Gaming
2

How We Use Your Information

365 Casino uses the data it collects for specific, legitimate purposes only. No information is used beyond what is stated in this policy.

  • To create and manage your account, verify logins, and deliver a personalized experience.
  • To process deposits, withdrawals, and bonus payments, and to maintain transaction history.
  • To detect and prevent fraud, money laundering, and other illegal activities.
  • To meet legal obligations, including compliance with KYC and AML regulations.
  • To provide customer support and resolve any issues you may have.
  • To implement our responsible gaming policy and identify potential signs of problem gambling.
  • To improve platform services and develop new features.
  • To send you promotional offers and the latest updates, with your consent.

We never sell your personal data to third parties for advertising purposes or use it in any unauthorized way.

3

Data Sharing & Disclosure

365 Casino shares your data only in limited, specific circumstances. We have the utmost respect for your privacy and never disclose information unnecessarily.

  • Payment Providers: Only the information required to process transactions is shared with payment providers such as bKash, Nagad, Rocket, or banks.
  • Law Enforcement Agencies: Information may be disclosed in response to a valid court order, government authority request, or other legal obligation.
  • Technology Partners: Technology service providers necessary for platform operations, who are contractually bound to comply with our Privacy Policy.
  • Fraud Prevention Services: Limited data may be shared with specialized service providers to help detect fraudulent activity.

Outside of the circumstances described above, 365 Casino does not share your personal data with any third party. Any sharing that does occur is governed by our strict data protection agreements.

4

Cookie Policy

The 365 Casino website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

  • Essential Cookies: Required to maintain login sessions, ensure security, and support core platform functions. These cannot be disabled.
  • Functional Cookies: Used to remember your language preference, theme settings, and other personal preferences.
  • Analytics Cookies: To understand which parts of the platform are used most. This data is collected on a fully anonymous basis.
  • Marketing Cookies: Used to show you relevant promotions based on your preferences. You can disable this at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

5

Security Measures

365 Casino uses industry-leading security technology to protect your data. Our security infrastructure is built across multiple layers.

  • 256-bit TLS/SSL encryption — applied to all data transmissions.
  • Two-Factor Authentication (2FA) — an extra layer of security for your account.
  • Regular security audits and penetration testing are conducted.
  • Server data is encrypted and protected by firewalls.
  • Automatic alerts are sent for suspicious logins or account activity.
  • Payment information is not stored directly on our servers — tokenization is used in partnership with our payment gateway.

In the event of a security incident, 365 Casino will promptly notify all affected users and take the necessary steps.

6

Your Rights

Every registered user at 365 Casino has the following rights regarding their personal data. To exercise these rights, support@365casino.wsto get in touch.

Right of Access

You may request to see what information we hold about you. We will respond within 30 days.

Right to Rectification

You may request corrections to any inaccurate information we hold about you. Keeping your data accurate is our responsibility.

Right to Erasure

Where there is no legal obligation to retain it, your data will be deleted upon request. This right applies even after your account has been closed.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data.

Right to Data Portability

You may request a copy of your data in a structured, machine-readable format.

Right to Object

You can object at any time to your data being used for marketing or profiling purposes.

7

Child Protection

365 Casino strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • Government-issued ID may be requested in cases of suspected fraud.
  • If we discover that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
  • If a parent or guardian becomes aware that their child has registered an account, please contact us directly.
8

Data Retention Period

365 Casino does not retain your data longer than necessary. Retention periods are determined based on legal obligations and business requirements.

  • All data is retained for as long as your account remains active.
  • Following account closure, financial transaction records are generally retained for 5–7 years in accordance with legal requirements.
  • Marketing data is deleted immediately upon withdrawal of consent.
  • Security-related logs are typically retained for 1 year.
9

Privacy Policy Updates

365 Casino may update this Privacy Policy from time to time. We will notify you in advance of any significant changes.

  • The "Last Updated" date at the top of this page will always reflect the most recent revision.
  • You will be notified at your registered email address in the event of any significant changes.
  • You will be notified of any changes via a banner or pop-up when you log in to the platform.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
10

Contact Us

If you have any questions, requests, or complaints about this Privacy Policy, please contact our Data Protection team directly. We typically respond within 7 business days.

Email: support@365casino.ws
Use the subject line: "Privacy Request — [your username]"
For further assistance, contact our Help Center Visit us.

Frequently Asked Questions

Privacy FAQs

Here are answers to the most common questions about how your data is protected.

No, 365 Casino does not directly store your payment card details. We use tokenization for payment processing, where an encrypted token replaces your actual card number. This keeps your financial information protected at the highest level.

In some cases, data may be stored on international servers due to third-party technology services or cloud infrastructure. However, international data protection standards are strictly followed in all cases, and your information remains equally secure.

After account closure, most personal data is deleted. However, financial transaction records and KYC documents must be retained for a specific period due to legal obligations — typically 5–7 years. This data is kept under strict security and is never used for marketing purposes.

Immediately support@365casino.wsEmail us or contact the Help Center. Our security team will promptly secure your account, review any suspicious transactions, and help you reset your password if needed. Keeping two-factor authentication (2FA) enabled significantly reduces the risk of this happening.

Every marketing email includes an "Unsubscribe" link at the bottom. Clicking it will stop future promotional emails. You can also update your notification preferences directly in your account settings. If you need help, contact our support team.

Your Privacy Is Our Priority

If you have any questions or concerns about our Privacy Policy, please reach out to our Help Center or support team. We're always here to help.

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Privacy Policy — Now You Know
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